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Shipping & Delivery Policies
So you ordered fandom merch from GIFTS BY YEAR. Congrats! A super-awesome package is now on its way to you!
Thanks to our incredible partnerships with super-intelligent alien androids our courier partners, our shipping options are guaranteed to be affordable to you.
Doesn’t matter where you are either: we ship globally, so you can enjoy our exclusive products anywhere you are in the world (unless, of course, you live in another dimension or in a school of magic that shall not be named).
PROCESSING TIME
We are a custom print & embroidery company so please allow 2 to 5 business days processing time depending on our current product type and volume before your order is placed. you are transferred. It takes time for the embroidery threads to make your custom images look great just right for you.
| Product | Production Time (business days) |
|---|---|
| Apparel | 3 - 5 |
| Mug | 3 - 5 |
| Tumbler | 5 - 7 |
| Pillow | 3 - 5 |
| Canvas | 3 - 5 |
| Poster | 3 - 5 |
| Fleece Blanket | 3 - 5 |
| Acrylic Plaque | 3 - 5 |
| Round Wood Sign | 5 - 7 |
| Metal Sign | 5 - 7 |
| Ornament | 5 - 7 |
| Others | 5 - 7 |
STANDARD SHIPPING
The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control.
| Country | Carrier |
Shipping Time ( business days) |
| US | USPS/ UPS/ DHL Ecommerce | 7 - 12 |
| EU |
DHL/ PostNL/ Bpost/ La Poste/ Colis/ Privé/ Correos/ SDA |
7 - 10 |
| CA | Canada Post | 7 - 15 |
| AU | Australia Post | 7 - 15 |
| Others | UPS/ DHL international | 10 - 20 |
Please note:
- When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
- In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization. Design time will depend on the complexity of the request.
- Orders placed over holidays and weekends will be processed in the following business days.
- Please note that delivery of orders with more than one item may ship on different dates according to stock availability.
WE PROVIDE EXPEDITE OPTIONS FOR CUSTOMERS. JUST REACH OUT TO OUR SUPPORT STAFF THROUGH EMAIL: contact@giftsbyyear.com
AND WE WILL GUIDE YOU ACCORDINGLY.
ORDER TRACKING
Once shipped, you will receive email notifications and may log in to our website for real-time tracking. Note that some orders may be sent using multiple parcels. In these cases, you will receive multiple emails and tracking numbers.
Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please email contact@giftsbyyear.com, and we can take care of this for you.